Returns and Cancellations

 

You have a right to cancel your order before despatch, or within 7 working days after the date of delivery.

We ask that you return unwanted goods so that they are received back by us within 7 working days of the cancellation of your order.You are responsible for the cost of returning any unwanted goods to us.*

SEBO (UK) Ltd will refund you the cost of the unwanted items within 30 days. If the goods have already been delivered, then the delivery charge will be forfeited.*

Goods must be returned to us in as new condition. Where goods are returned in not as new condition, you will be charged to cover the loss in value of the goods.

Please note that it is our policy to refund by way of the original purchase method of payment.

The placing of an order does not constitute a contract of sale. Sale of goods will be at the discretion of the management of SEBO UK Limited.

*Unless the goods have been wrongly delivered by SEBO (UK) Ltd, or are faulty.

The information we receive from customers helps us personalise and continually improve your shopping experience at SEBO UK Ltd. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform.